Today I was working with a client who manages a business team of five people, and her employees say she is the best boss they have ever had. The team is killing it on their business goals, and they all take pride in their performance. I asked them to give me feedback and tell me the reasons they said she was the best manager they had experienced.
The answers were all tied to this leader's communication skills. Her team members felt she listened and communicated with them clearly and consistently.
The way you communicate with people can make a huge difference in your business.
Are you paying attention to yourself and your communication skills?
Listening is the most overlooked communication skill. The most successful leaders know this and practice it. Their customers and their team feel heard, and that can make all the difference in achieving your goals together.
Where can you improve? What you say and how you say it matters.
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